Payment Options

Secure and convenient payment methods for your auction purchases, with industry-leading security and fast processing.

We're here to help! Get in touch with our support team for assistance with your auction experience.

Payment Options

Secure and convenient payment methods for your auction purchases, with industry-leading security and fast processing.

Bank-Level Security

PCI DSS compliant with 256-bit SSL encryption

Fast Processing

Most payments processed within minutes

Multiple Options

Credit cards, bank transfers, and digital wallets

Accepted Payment Methods

We accept multiple payment methods to make purchasing convenient and secure

Credit & Debit Cards

VISA

Visa

Credit & Debit

Instant
MC

Mastercard

Credit & Debit

Instant
AMEX

American Express

Credit

Instant
DISC

Discover

Credit & Debit

Instant

Digital Payments

ACH

Bank Transfer (ACH)

Direct bank account

1-3 days

Payment Processing & Timing

Understanding when payments are charged and processed for different auction types

Live & Timed Auctions

Payment Authorization

Credit cards are authorized (not charged) when you register to bid. Authorization typically holds for 7-14 days.

No charge until you win
Winning Bid Charges

Payment is automatically charged within 24-48 hours after auction close for winning bids.

Auto-charged on win
Invoice Method

Alternative option: receive invoice and pay manually within 5 business days of auction close.

5-day payment window

Buy Now & Fixed Price

Immediate Payment

Payment is processed immediately when you complete a Buy Now purchase.

Instant charge
Payment Confirmation

You'll receive email confirmation immediately after successful payment processing.

Instant confirmation
Failed Payments

If payment fails, the item is released back to inventory and you can retry with different payment method.

Auto-release on failure

High-Value Purchases

Special requirements and options for purchases over $10,000

Wire Transfer

Preferred method for purchases over $10,000. Secure, direct bank-to-bank transfer.

  • • 1-3 business day processing
  • • Bank-level security
  • • Immediate release upon clearance

ACH Payment

Available for qualified buyers on purchases over $5,000.

  • • Direct bank account
  • • 1-3 business day processing
  • • Bank-level security
  • • Immediate release upon clearance

Payment Security

Industry Standards

  • PCI DSS Level 1 compliance
  • 256-bit SSL encryption
  • Tokenized payment processing
  • Real-time fraud monitoring

Data Protection

We never store complete credit card numbers. All payment data is encrypted and processed through secure, certified payment processors.

Buyer Protection

Dispute Resolution

  • Chargeback protection
  • PayPal buyer protection
  • Dedicated support team
  • Clear refund policies

Verification

Additional verification may be required for high-value transactions or new accounts to prevent fraud and ensure security.

Payment FAQ

Frequently asked questions about payments and billing

When will my card be charged for auction bids?

Your card is only authorized when you register to bid. You're only charged if you win an auction. The charge typically occurs within 24-48 hours after the auction closes.

Can I use multiple payment methods for one purchase?

Currently, each transaction must use a single payment method. For large purchases, consider wire transfers or contact our support team for alternative arrangements.

What happens if my payment fails?

For auction wins, we'll contact you to arrange alternative payment within 5 business days. For Buy Now items, the item is released back to inventory and you can retry with a different payment method.

Are there any payment processing fees?

Most payment methods have no additional fees. Credit card processing fees may apply for international transactions or certain high-value purchases. Any fees will be clearly disclosed before payment.

How do I update my saved payment methods?

You can manage your payment methods in your account settings. We recommend keeping your payment information current to avoid failed transactions.

Is it safe to save my payment information?

Yes. We use industry-standard tokenization, which means your actual card numbers are never stored on our servers. Only secure tokens are saved to enable faster checkout.

Payment Questions?

Our payment specialists are available to help with any questions about payment methods, billing, or processing.