Cookie Policy

1. Introduction

This Cookie Policy explains how Flow Auctions ("we", "us", or "our") uses cookies and similar technologies on our auction house management platform, marketplace website, mobile applications, and services (collectively, the "Platform"). This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and share your personal information.

By using our Platform, you consent to our use of cookies and similar technologies in accordance with this Cookie Policy. If you do not accept the use of cookies, please disable them as described in this policy or refrain from using our Platform.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

3. Similar Technologies

In addition to cookies, we may use other similar technologies on our Platform, including:

• Web beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our Platform and in our communications to monitor traffic patterns, verify if content has been accessed, and understand user preferences.
• Local storage: Technologies like HTML5 localStorage and IndexedDB that provide similar functionality to cookies but can store larger amounts of data.
• Device fingerprinting: The process of collecting and analyzing information about your device, such as your browser type, operating system, and installed plugins, to create a unique identifier for your device.
• Cache storage: Browser cache used to store static assets and improve loading times for frequently accessed content.
• Service workers: Scripts that run in the background to enable features like offline functionality and push notifications.

For simplicity, we refer to all these technologies as "cookies" in this Cookie Policy.

4. Types of Cookies We Use

We use the following types of cookies on our Platform:

Essential Cookies

These cookies are necessary for the operation of our Platform. They enable core functionality such as:

• Authentication and session management
• Security and fraud prevention
• Load balancing and system health
• Platform preferences and settings
• Shopping cart functionality
• Bidding system operation

You cannot opt out of these cookies as the Platform would not function properly without them.

Performance Cookies

These cookies collect information about how you use our Platform, helping us to improve performance and enhance user experience. They help us:

• Understand which pages are most popular
• Monitor system performance
• Detect and diagnose errors
• Measure page load times
• Track auction engagement
• Analyze bidding patterns

Functionality Cookies

These cookies allow our Platform to remember choices you make and provide enhanced features. They are used to:

• Remember your username and preferences
• Customize dashboard layouts
• Save auction house settings
• Store bid increment configurations
• Maintain notification preferences
• Remember language and region settings

Targeting/Advertising Cookies

These cookies help us deliver more relevant advertisements and marketing communications. They:

• Track auction interests and preferences
• Measure marketing campaign effectiveness
• Analyze user behavior and engagement
• Enable retargeting across platforms
• Optimize promotional content

Analytics Cookies

These cookies help us understand how our Platform is being used. They collect information about:

• User demographics and behavior
• Auction performance metrics
• Platform usage statistics
• Feature adoption rates
• Error tracking and debugging

5. Third-Party Cookies

Some cookies on our Platform are set by third parties, such as:

• Analytics providers: We use services like Google Analytics to collect information about Platform usage and performance.
• Payment processors: Third-party payment services use cookies to process transactions and prevent fraud.
• Marketing services: Advertising partners may use cookies to deliver targeted advertisements and measure campaign performance.
• Authentication services: Identity verification providers may use cookies to maintain security and prevent fraud.
• Content delivery networks: CDNs may use cookies to optimize content delivery and improve performance.

Please note that we do not control these third-party cookies. You should check the privacy policy and cookie policy of these third parties to understand how they use your information.

6. Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can:

• Delete all cookies from your browser
• Block cookies by activating browser settings
• Allow cookies from specific websites
• Block third-party cookies only
• Clear cookies when closing your browser
• Use private/incognito browsing mode

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our Platform, including:

• Logging into your account
• Placing bids in auctions
• Accessing dashboard features
• Saving preferences and settings
• Using shopping cart functionality

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

7. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Platform does not currently respond to "Do Not Track" signals. To learn more about "Do Not Track" signals, please visit www.allaboutdnt.com.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Cookie Policy, we will notify you by posting a notice on our Platform prior to the effective date of the changes. Your continued use of our Platform after the effective date of the revised Cookie Policy constitutes your acceptance of the revised Cookie Policy.